Legal

Terms

Bluestem Home Services, Omaha, Nebraska. These are the terms for every booking, in plain words.

How is the price set?

Your price is shown before you book. It is confirmed with you before any work starts, and it does not move after. If the confirmed number is different from your estimate, you can say no and owe nothing.

When do I pay?

When the work is done. We send an invoice by email and you pay by card. There is no deposit on a first job.

What if I need to cancel?

Free up to 48 hours before your day. Inside 48 hours, if your crew already bought material for your home, we pass that cost through and nothing more.

What about weather?

We do not go on a roof in ice, high wind, or lightning. If your day is called off for weather we move it to the next open day and tell you.

Holiday lighting

Who owns the lights?

Lights supplied and stored, back on your house next year. The lights, clips and timers stay with us between seasons and the same lights come back.